Ledger Getting Started Hub — ledger.com/start

Your quick, secure path to set up and use Ledger hardware wallets

Welcome to Ledger

The Ledger Getting Started Hub is designed to guide new and returning users through the essentials: unboxing, secure setup, Ledger Live installation, backup best practices, and everyday usage. This presentation summarizes the hub and links to the official resources you should bookmark.

1. Unbox & verify

What to check

Open the package and confirm the authenticity seal, included accessories, and the model (Ledger Nano S Plus, Ledger Nano X, etc.). If you see tampering, contact Ledger support immediately.

Quick tip

Only buy Ledger devices from authorised retailers or directly from the Ledger website to avoid tampered devices.

2. Install Ledger Live

Download and install

Ledger Live is the official desktop and mobile app to manage accounts, send/receive crypto, and install apps on your device. Always download Ledger Live from the official site to avoid malicious copies.

Supported platforms

Ledger Live supports Windows, macOS, Linux, Android and iOS. Use the official compatibility guide if you have questions about device and OS support.

3. Initialize your device

Create a PIN & seed

Choose a PIN and write down your 24‑word recovery phrase exactly as displayed. Ledger devices never ask for your recovery phrase online — never share it. Store it offline, ideally in a secure metal backup.

Best practice

Never enter your recovery phrase into a computer or phone; use only the physical device when recovering.

4. Add accounts & apps

Install crypto apps

Use Ledger Live to install apps (Bitcoin, Ethereum, Solana, etc.) on your device, then create accounts to manage those assets. Keep apps updated via Ledger Live to maintain compatibility and security.

5. Everyday security

Sending and receiving funds

Always verify transaction details on the device screen before approving. If values, addresses, or destinations look wrong, cancel and investigate.

Phishing & scams

Watch for fake support domains, social media impersonations, and malicious links. Ledger will never ask for your full recovery phrase via chat or email.

6. Backup & recovery

Recovery options

Primary recovery is your 24‑word phrase. For extra resilience, consider splitting backups (BIP39 Shamir approaches or multiple metal backups) but understand tradeoffs in complexity.

7. Troubleshooting

If Ledger Live can't connect, check USB/ Bluetooth connections, cable quality, and OS permissions. Reboot both the device and the computer if necessary.

8. Advanced

Explore developer docs, integrations with wallets (e.g., MetaMask), and how to use Passphrase (advanced users only) to create hidden accounts.

9. Recommended workflow

1) Buy or verify your device. 2) Install Ledger Live. 3) Initialize and write down your recovery phrase. 4) Install crypto apps. 5) Move a small test amount first, then larger transfers.

10. Keep learning

Ledger’s resources include step‑by‑step guides, video tutorials, and an up‑to‑date academy. Bookmark the Getting Started Hub for quick reference.

Open Ledger Getting Started Hub